What Information We Collect and Why
When you register, we collect your name, email address, mobile number and account credentials. When you deposit or withdraw through JazzCash, Easypaisa, or Raast, we record the transaction reference, wallet number and timestamp — this is necessary to verify payments and resolve any disputes on your
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account. We also collect device identifiers, browser type and session data when you access the lobby from your phone or desktop. This helps us detect unauthorised login attempts and keep your account secure. If you contact support, we store that conversation history so we can follow
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up accurately. We do not sell your personal data to third parties for marketing purposes. We may share data with payment processors — including the local payment rails you use — and with regulatory bodies where disclosure is required under applicable law. Data retention periods vary
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by data type; account data is held for as long as your account remains active and for a period afterward as required by applicable rules. You can request a copy of your stored data or ask us to delete it by reaching out through the contact
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paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.